| How do I buy services and sign up as a Buyer? |
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| If you are new to FreelanceWarriors, click the Buyer link at the top or bottom of any page and you will be guided through the registration process. |
| How does it work? |
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After signing up, you may "Create A Project" and provide all the details of the service you want. Seller's will then be able to view your project and bid on it. This is similar to an auction, with an expiry date whereby you communicate wtih the Seller and negotiate terms on a private message board.
Once negotiated, you choose the winning bidder yourself. The chosen Seller will then have the option of accepting your agreed upon terms or declining them within a specified time frame.
If he/she doesn't not respond within the specified time frame (ususally 24 hrs) the Buyer then has the option of extending his/her project. If the Seller responds within the said time frame, he/she will then begin to work on your project. |
| How do I communicate with a Seller? |
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| You may post messages on the message private boards. If you post a private message, only the Seller it is addressed to will be able to see it. That Seller will also be notified by e-mail that you posted a message to him. |
| How much does this cost? |
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| Creating projects is totally free! But there are a few trasactions that require additional fees. Trasactions such as featured projects, urgent projects and upgrades have a small fee.
All fees associated with buying and selling are clearly displayed when you log onto your FreelanceWarriors account. |
| Do I have to add money to my account? |
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Not right away, but eventually you will probably have to when paying a Seller the agreed upon fees or if the Seller requests that the project fees are placed into "Safe Keeping".
Your freelancewarriors account is basically like a bank
account. You need to have funds in order to do certain
transactions. There are primarily two types of
transactions that require a positive balance in your
account.
1) Paying Sellers
Once your project has been completed by a seller you
will have to pay that Seller. Before you can accept any
bids from Sellers your account needs to be funded. In
order to do a "Safe Transfer" at the end of a
successful project your account will need to have
sufficient funds in order to pay the Seller.
2) Paying Fees
Creating projects is totally free. But in order to
receive additional features there is a small fee. For
instance, if you'd like to post an urgent project or
if you'd like your project to be a featured project and
be displayed prominently on the main website area, then
a small fee is charged by freelancewarriors.com. In
order to be able to pay these fees your account needs
to be sufficiently funded. |
| Do I have to pay for services through my FreelanceWarriors account? |
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| No, you can get paid directly by the Buyer but for the sake of convenience you may wish to be paid via the FreelanceWarriors payment system. Please Note: you will be required to have suffiecient funds on account in order to cover any fees that FreelanceWarriors may charge when awarding a project.
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| How do I post a new project? |
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| All you have to do is open an account as a Buyer. Log into your account and click on the "Create project" link at the top of the page in your Buyer Area Secton.
Once you create a project, FreelanceWarriors will
automatically notify Seller who fit your project's
area of expertise. You will receive an email with the
new project details along with how many Seller were
notified of your new projects.
Seller will then Bid a price for your project. You can
then accept a bid or negotiate the price via the
private message posts in the project area.
Once you accept a bid, you will have to wait until the
Seller acknowledges. If he/she does not, you can cancel
the acceptance and select another Seller at any time.
If the Seller acknowledges your acceptance, then a deal
is made.
The Seller will then complete the project and hand it
over to you. Once you are satisefied, you can pay the
seller either directly or via our secure "Safe
Transfer" system. We highly recommend out "Safe
Transfer" system.
|
| I accidently accepted a bid! Can I cancel it? |
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| You can cancel any accepted bid BEFORE the Seller
acknowledges it. Once the Seller accepts the bid, the bid is
binding. You can cancel your acceptance of a bid at any
time and select another Seller's bid before the Seller
has acknowledged your original acceptance. |
| Do I need a Paypal account to join as a Buyer ? |
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| Yes you do. Paypal is our prefered payment system and
you will need a funded paypal account in order to
deposit money into your FreelanceWarriors account
and to withdraw money from your FreelanceWarriors
account. |
| What are Ratings and Reviews? |
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| Ratings and Reviews are the basis of your
credibility. As you create and complete a project by
accepting and paying the Seller for those projects, the
Seller get to rate you as a Buyer. They get to rate
you by giving you a number of stars from a total of
ten, where ten being the best rating. They can also
provide a short description as a review of the project
just completed. Ratings and Reviews tells other members
how active you are and how credible you are. Building
up good ratings and reviews will in turn bring you many
advantages in the freelancewarriors community. |
| How do I deposit money into my account? |
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| You can fund your account using any of the payment
methods currently available at FreelanceWarriors,
Our prefered method of funding is PayPal.
You can deposit money to your account by click on
"Manage Account" and clicking on "Deposit Money". You
will be taken through the steps required to securely
deposit money into your FreelanceWarriors account. |
| Is the money in my account safe? |
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| Money deposited into your FreelanceWarriors account
is completely secure. Only you or an authorized FreelanceWarriors
administrator can access your account, and thus your
funds are totally safe. |
| How can I transfer money to a Seller? |
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If you have accepted a bid placed by a Seller and
that Seller has acknowledged it and is currently
working on the project, you can elect to Transfer funds
into his account. CAUTION! Do not transfer money to a
Seller's account unless you are absolutely sure. We highly
recommend the Safe Transfer system to pay Sellers. Use
the Transfer at your own risk. We discourage Buyers from
Transferring money into Seller's accounts before the
Seller has completed the project. Once again we stress
the importance of using our "Safe Transfer" system to
pay sellers securely.
To transfer money into a Seller's account log into your
account and click on "Transfer Money". Select the
Seller you wish to transfer money to and complete the
transaction. |
| What's a "Safe Transfer"? |
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Safe Transfer is like an escrow service. A Safe
Transfer is a guarantee to the Seller that once he/she
completes the project, the invoiced project price will
be paid to him/her. In order to do this,
FreelanceWarriors acts as a mediating escrow
service. When a Buyer accepts a bid from a seller, the
project price is debited from the Buyer's account and
temporarily credited into the FreelanceWarriors
Safe Trasnfer Account. The money will be in this secure
account until the Seller completes the project. Once
completed and accepted by the Buyer, the buyer can then
request us to release the funds to the Seller. Only the
Buyer can autorize us to release safe transfer funds.
The Seller can cancel the safe transfer is he/she so
wishes. Cancelled funds are deposited back into the
Buyer's account.
This Safe Transfer gives the Seller the peace of mind
to complete the project without worrying whether the
Buyer will pay the project price. Since the money is in
the FreelanceWarriors Safe Transfer Account, the Seller is virtually guaranteed to receive the funds once the Buyer accepts the completed project. By making sure that the Buyer can pay for the project before the Seller begins working on the
project, the Seller can be guaranteed of being paid at
the end of the project.
Safe transfers are automatically initiated when a Buyer
accepts a bid by a Seller. The funds aren't released to
the Seller until the buyer autorizes it.
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| What's an Urgent Project? |
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| An urgent project is a project that needs to be
completed within 3 days. A small fee is charged for
urgent projects at the time of creation. |
| What's a Featured Project? |
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When a new project is created it is displayed with a
New Project icon for 24 hours on the FreelanceWarriors main index page. As other new projects are created, the old ones are moved down the list. There are only a limited number of projects displayed at any given time on the main page.
If you'd like your project to be displayed prominently
all the time on the main page along with a Featured
Icon, then you will have to opt to make your project a
Featured Project at the time of creation. A small fee
is charged for featured projects at the time of
creation. |
| What's a Frozen project? |
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| Once you create a project it is considered as an "Open"
project. The time until the end of the project is
counted down automatically when Seller view your
project details. If you'd like to temporarily take a
project off the projects list, you can do this by
freezing the project. Once a project is Frozen it can
be reopened by giving it a new deadline by adding the
number of days to extend it. |
| How do I Freeze a project? |
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Log into your account and you will see a list of all
projects created by you. Alongside each project you
will see the Status, Expiration date and several
actions that you can make for the relevant project.
Click on "Freeze" to freeze the project.
Frozen projects are taken off the public project list,
and thus Seller will no longer be able to see or bid
for that project. |
| What's a Closed Project? |
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| A close project is a project that has either been
manually closed by the Buyer who created it or has been
successfully completed by a Seller. |
| Can I manually close a project without having it completed? |
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| If you have not yet accepted any bids from a Seller,
you can manually close any project that you've created.
Log into your account and you will see a list of all
projects created by you. Alongside each project you
will see the Status, Expiration date and several
actions that you can make for the relevant project.
Click on "Close" to close the project. |
| How can I add new information to projects? |
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| You can post updates to an exsiting project. This
lets you post new information regarding the project
that was not available during the time of creation.
Log into your account and you will see a list of all
projects created by you. Alongside each project you
will see the Status, Expiration date and several
actions that you can make for the relevant project.
Click on "Post Update" to post new updates. |
| How can I post private messages? |
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You can post private messages that are visible to all
members or visible to only a Seller who's already
placed a bid on your project.
Log into your account and click on the project you wish
to post a private message at.
Click on "View Project Message Board" displayed at the
bottom of the project description.
To place a Public reply (message) click on "Post a
Public Reply".
To place a Private reply (message) select a Seller from
the "Post a Private Reply to " list. This list is only
visible if a Seller has posted a private message for
you. |
| What are the FreelanceWarriors fees? |
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| The FreelanceWarriors fees are posted in the
" FreelanceWarriors Fee Schedule " section displayed
to you when you log into your account. |
| Who are Certified Sellers and why should I choose them? |
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You always want to choose the Best Seller to do your
project. There can be many Seller who sign up and bid
for projects. So how can you as a Buyer be sure that
sellers are competent?
Certified Sellers are Sellers who have requested us at
FreelanceWarriors to individually review their
credentials and certify them as "Certified Sellers".
Only the best [pr]]s are certified by us. We pay
careful attention in handpicking [pr]] who have shown
exceptional skill, completed many successfull projects
(10 successful projects), acheived high levels of
customer satisefaction via positive ratings ( average
of 7 stars ) and positive feedbacks and who have made
outstanding contributions to the FreelanceWarriors community.
Certified Sellers are the Creme da la creme and are
the best amongs the rest. Be assured that their service
will be of the highest quality.
You should always try to chose a Certified Seller in
order to be sure that you are receiving the best
service possible. |
| What are the prerequisites to becoming a Certified Seller? |
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Sellers need ALL of the following before we can approve them to become a Certified Seller .
1) Have successfully completed 10 projects.
2) Have an everage ratings of 7 stars
3) Have postive reviews without complaints from Buyers,
4) Have been active and been an asset to the freelance
warriors.com community.
We manually approve each application and we make sure
only the BEST are upgraded. |
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